I write here because my reply was too long in coming and too long for a youtube comment.
Whether it be a novel, a record or a poem critical acclaim and commercial success rarely coincide. Which is a problem for critics and educators whose curriculum is influenced by critical arguments. I think the problem comes because critics don't ground their analysis and comments to lay opinion; to determent of critical arguments. In days of T S Elliot, I have read extracts from his critical texts, he was concern that his opinion not simply be conceit. Whilst analysis done by practising poets, seem to embody T S Elliot's restraint, lots of modern critics 1
I think you are correct. We are taught, either in school or social media, to look for the negative. Thus we have a rise in trolling... it almost as if the point of achievement is the time for the vampires to suck the joy from success. Even a lot of poetry I read is built of the horrible side of chaos. Perhaps my own included, on occasion. There can be a beauty of sorts in a battlefield but our society does not want to see that enough. I'll probably edit this response as I ponder on it.